CEO Judy Rich Offers Five Key Tips On New Accountable Care Model

Embracing a new model of health care delivery is not for the faint of heart.

With Tucson Medical Center participating in Arizona Connected Care – one of the first 27 accountable care organizations authorized by the federal government under the 2010 health care reform law – CEO Judy Rich has been one of the leading voices driving a new model with the goal of delivering higher quality care while controlling costs.

There’s no question that the healthcare spending trajectory in the U.S. remains at unsustainable levels. To help bend the curve, the hospital focused in the past few years on building new relationships with physicians and other providers while putting technology in place to help patients stay healthier longer and avoid more acute episodes.

“People have said that it’s an ambitious goal that we’ve set, and yet every year as we continue on this journey, we’ve gained the confidence that we really can do something differently than the way it’s always been done,” Rich said.

For those leaders considering joining an accountable care organization in the future, Rich shared five key tips  in the latest issue of Becker’s Hospital Review:

1)      Make sure the governing board understands and accepts the risk domain;

2)      Leverage technology, but do not lose sight of the human component of healthcare;

3)      Align with good partners who share the same vision;

4)      Ensure the ACO aligns with your community’s needs;

5)      Coordinate with ACO participants to keep patients satisfied during hospital stays.

Rich elaborated on each of the points. Read the full story here:


  1. Richard Whitt says:

    I am confident our physicians and staff will work hard towards our new delivery of healthcare. Thank you for your commitment Judy to our growing success.

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Tucson Medical Center | 5301 E. Grant Road | Tucson, Arizona 85712 | (520) 327-5461
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