Hospital Week spotlight: Meet Naomi Maxam

Naomi Maxam TMC Environmental Services Associate

Naomi Maxam
TMC Environmental Services associate

Naomi Maxam describes her job at TMC as having absolutely no margin for error. The Environmental Services associate helps provide a clean and sanitary environment for patients, visitors and hospital staff. “It is vitally important that I do my job correctly and thoroughly, every single time I walk into a dirty room, because we don’t want our patients to leave with something they didn’t come in with, like an infection,” she said. While her main focus is the patients, Maxam knows that she has an equal obligation to maintain sanitary surroundings for all TMC employees.

Maxam spends her shift cleaning patient and non-patient areas. “Anything nurses, doctors, PCTs, patients or family members touch has to be disinfected. The job is incredibly detail-oriented, and we can’t miss anything,” she said. “It may look like we are just cleaning, but there is more to it than people may realize. We need to use certain chemicals to disinfect certain rooms to keep the spread of bacteria to a minimum.”

The work is labor intensive. And it’s never done.

“The biggest challenge of my job is keeping up with the demand since there is a constant need for cleanliness. It’s all day, every day. There is always an area of the hospital that needs to be clean and sanitized, so our work is never done by the time we finish our shift,” she said.

The best part of her job? Interacting with patients and their families daily. “I’m not at the bedside, but my job has a big impact on a patient’s overall experience. By keeping their environment clean and organized, hopefully it lifts their spirits,” she said.

Maxam also helps train new employees, or those who need specialized training before starting work in a new area. “Naomi is currently one of our key trainers. She never runs out of fresh ideas to improve staff training. She is constantly seeking new challenges and faces any obstacles with a can-do attitude and an infectious smile,” Gil Lorea, TMC Environmental Services manager. “She has been indispensible; she is diligent in ensuring that the training that new employees receive is the best she can provide. We are extremely fortunate and delighted to have her on our team.”

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Tucson Medical Center | 5301 E. Grant Road | Tucson, Arizona 85712 | (520) 327-5461
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