Mission Moments: Inspired by a 6 year old to first assume good intentions

Family of four standing in front of a bay

The call was enough to make a parent’s heart drop: Come to the school now. Your daughter may have to go to the Emergency Department.

Sanjay Timbadia, Tucson Medical Center’s Laboratory manager, rushed to school to find his first-grade daughter’s head bandaged with blood in her hair and on her dress.

A child had been throwing rocks on the playground and one of them had struck his daughter in the head while she played on the monkey bars. There wasn’t any malice: It was just an accident.

It was later, after she had been treated at the TMC Pediatric Emergency Department, that the little girl said something that was a poignant reminder for her father.

“That boy that threw the rock: I think he was just trying to get it out of the playground so that no one would trip on it,” she said.

It was a moment for pride and reflection, Timbadia said, and he shared the story with his team as they entered the holiday season.

“She has reminded us of an amazing lesson: to always assume positive intent first,” Timbadia said.

The lesson can be applied in the lab, which is a busy place that processes more than 2 million tests every year. It can also just as importantly be applied in everyday life as a balm against the divisions that can cause cultural and political divides – and it’s even stronger when peppered with gratitude, he noted.

“If I’m delayed because I’m in traffic or if I get a flat tire, I just try to remember that at least I have a car to take me places because there are many others who are waiting for a bus in the summer heat,” Timbadia said. “And if someone gets in front of me and drives slowly, you never know: Maybe that person just prevented me from getting into an accident.

“I think like anything else, assuming positive intent and being grateful is something we learn, and it’s also something that gets stronger with practice. At TMC, we are committed to being here to make things better for our patients and our community when they need us – and we approach that work with positive intent.”

Tucson Medical Center earlier this year adopted a new mission statement. To celebrate, we will share an ongoing series of “mission moments.”

What are mission moments? They aren’t necessarily dramatic stories of heroism, although our medical staff saves lives every day. These are moments that breathe life into words – moments that are profound or powerful or touching and that remind us why we do the work we do. Hundreds of these reminders happen every day. Thank you for letting us share some with you.

Do you have a TMC mission moment you’d like to share? Send it to Communications@tmcaz.com.

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Tucson Medical Center | 5301 E. Grant Road | Tucson, Arizona 85712 | (520) 327-5461
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