Mission Moment: Nurse helped organize drive to help family in darkest time

Jenna CarboneIt was hard for Jenna Carbone to imagine that a family would have to weather so many blows at a single time.

A young mother was making the wrenching decision to stop intervention for her husband, who had suffered cardiac arrest.

Their baby had come just two weeks before – she had been so pregnant that her elementary-school-aged son had to perform CPR when his dad collapsed, guided by a 911 dispatcher. The family had recently moved from California, so there were no friends or family to turn to for support. And money would be tight: the husband had been the traditional breadwinner while his wife took care of the kids.

A TMC Intensive Care Unit nurse, Carbone held the newborn for an entire shift to allow the mom and son some time to say goodbye. The Mom-Baby Unit supplied formula and diapers, and Child Life specialists helped the boy work through his grief and the long hours at the hospital.

While the staff was helping with the baby, they got to thinking about the upcoming school year. “Mom was making funeral plans and trying to adjust to a brand new baby in a brand new city. It just didn’t seem right she was having to do all of this by herself – who could put it all together on a good day? We couldn’t imagine she’d have the time or ability to go shop for school supplies,” Carbone explained.

And the boy was such an inspiration, she said. “You could tell he had faith. He would try to comfort others to tell them he would see his dad in Heaven someday and that it was better than having him suffer,” she recalled. Even as young as he was, he was trying to help hold the family together.

The power of teamwork was immediately clear to Carbone, who has been a nurse for six years.

Case Management called the school to get the list of items the boy would need. Within hours, staff from the Lab and Finance and clinical areas started bringing supplies – everything from a tablet for the boy, to diapers, baby bouncers and professional clothes for the mom for future job interviews.

Carbone filled up her hatchback and even though she couldn’t see out of the rear view mirror, set off to deliver the supplies to the family’s rural home.

Carbone said it was her honor to help – and thanked her colleagues across the hospital for their contributions. “We see some fragile situations sometimes and it’s really nice when you know there are things we can do to help and to try to bring comfort when people are going through difficult times. It’s an honor and a privilege to serve them and to help another person in need.”

What are mission moments? They aren’t necessarily dramatic stories of heroism, although our medical staff saves lives every day. These are moments that breathe life into words – moments that are profound or powerful or touching and that remind us why we do the work we doHundreds of these reminders happen every day. Thank you for letting us share some with you.

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Tucson Medical Center | 5301 E. Grant Road | Tucson, Arizona 85712 | (520) 327-5461
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