Mission Moment: Life-saving care inspires first donation to Mix Miracles Radiothon

Phil WagmanAlthough Phil Wagman says he can never repay Tucson Medical Center for saving his granddaughter’s life, he certainly tries – making the first donation to the MIX Miracles Radiothon every year.

At just six-weeks-old, Wagman’s granddaughter, Kaylee, became extremely ill. “Little Kaylee had a terrible fever and other serious symptoms – we knew it wasn’t just a cold,” he explained.

Comprehensive tests at TMC revealed Wagman’s instincts were correct. Kaylee had a splenic infarction – a serious condition in which the oxygen supply to the spleen is cut-off and threatens the vital organ. “She could have died,” said Wagman. “Their equipment and expertise saved her.”

For the past six years, 94.9 MIXfm has broadcast the MIX Miracles Radiothon from Tucson Medical Center. The two-day, radio fundraiser benefits Tucson’s Children’s Miracle Network hospital – TMC for Children.

In 2011, the first Mix Miracles Radiothon got off to an early start at 5:30 a.m. The Radio DJs were surprised to find Wagman already waiting.

“I wanted to be the first donor – it was time to give back and keep giving back,” said Wagman, who has been the first donor of every Mix Miracles Radiothon.

Wagman takes his participation a step further than dollars, answering the phones and speaking on the radio. “I want to share our experience every year – so that everyone can feel confident their donation is going toward the medical equipment and programs that save children’s lives.”

How is Kaylee now? “She is a healthy young lady who will graduate high school in 2018,” Wagman said.

“She is wonderful and her family can’t imagine life without her.”

Wagman shared another aspect of Kaylee’s care that motivated his philanthropy. “At the time of Kaylee’s illness, her mother didn’t have insurance and that really added to her worry.”

Although, there was never a worry for Wagman. “A strong push for my loyalty and love of TMC is that care is the first and foremost priority. I also knew that TMC has a program to help families in financial need.”

The TMC Community Care program is designed to provide assistance for patients experiencing financial challenges. It’s another way TMC supports the community and provides exceptional care with compassion.

Wagman is a native Tucsonan, who grew up less than a mile from TMC – where he has worked for more than 25 years.

“As long as they have a Radiothon, TMC can count on me to be the first donor.”

Every dollar raised from the Mix Miracles Radiothon stays at TMC, helping purchase life-saving equipment, promoting health and safety education and expanding pediatric programs.

Tucson Medical Center earlier this year adopted a new mission statement. To celebrate, we are sharing an ongoing series of “mission moments.”

What are mission moments? They aren’t necessarily dramatic stories of heroism, although our medical staff saves lives every day. These are moments that breathe life into words – moments that are profound or powerful or touching and that remind us why we do the work we do.

Hundreds of these reminders happen every day. Thank you for letting us share some with you.

Do you have a TMC mission moment you’d like to share?

Send it to Communications@tmcaz.com.

 

Mission Moments: Health insurance a passion for outreach specialist

Sylvia Brown lives insurance.

As an assister who helps community members sign up for insurance on the marketplace or through government channels, Brown knows when open enrollment comes around in the fall, she will be fielding lots of insurance inquiries.

“Off hours, after hours, weekends – you have to help when you get the call, so if it’s 7 or 8 p.m., that just means I’m hopping on the laptop to walk someone through it,” said Brown, who has been helping community members with marketplace enrollment since its inception in 2014.

After open enrollment began this fall, Brown received a phone call from a woman who was worried about the high cost of insurance premiums through her employer.

Brown walked her through why it was going to be more cost effective to stay with the employer’s health plan – but insurance can be complex, and she knew the woman would benefit from coming in after work to go through it in person. While she was at it, she helped the woman understand other benefit fundamentals, such as the difference between a health savings account and a flexible spending account – and how those could help her meet her health care goals.

“Even though I knew it wasn’t going to change the outcome and it was going to be a late evening, I wanted to take the time to sit with her and go through numbers with her so that she had peace of mind that she was making the right choices for herself and her family,” Brown said.

She makes her personal phone number easily accessible on social media – and has become a bit of the go-to guru on insurance for her family and friends as well.

Brown is so committed because she knows all too well the difference that insurance can make for a family.

“As a young single mother of small children, having to provide coverage by myself for my kids, there was one time my daughter jumped off the bed and cracked her head on the dresser,” Brown recalled. “I was so thankful I had budgeted to have insurance – so I know firsthand how important health coverage is and I also know there are so many consumers out there are in need of information.”

Tucson Medical Center earlier this year adopted a new mission statement. To celebrate, we are sharing an ongoing series of “mission moments.”

What are mission moments? They aren’t necessarily dramatic stories of heroism, although our medical staff saves lives every day. These are moments that breathe life into words – moments that are profound or powerful or touching and that remind us why we do the work we do. Hundreds of these reminders happen every day. Thank you for letting us share some with you.

Do you have a TMC mission moment you’d like to share? Send it to Communications@tmcaz.com.


Tucson Medical Center | 5301 E. Grant Road | Tucson, Arizona 85712 | (520) 327-5461