‘I Choose Dedication:’ Words of Encouragement

Organizational values identified by TMC employees (Dedication, Compassion, Integrity, Community) are among the reasons people ‘Choose Well’ when they choose Tucson Medical Center.

TMC has launched an internal campaign to celebrate examples of those who demonstrate these values every day.  Here’s another example of those who “choose Dedication”

 

A comforting word can an important part of patient care, and Deloros Gomez makes sure to deliver reassurance in her role as a Women’s Surgery nurse.  She circulates among pre-op, the operating room, and the recovery area.

“I’m dedicated to women’s health and well-being, because I am a woman – and I know what it’s like to be the patient,” she says.

“During pre-op, which is the area I enjoy the most, I get to meet the patient and go through expectations – helping them to feel safe, that they are being cared for by someone who is dedicated.

“I take a lot of pride, making sure they feel safe, making sure their questions are answered.  Most people are very scared, and they need that person to explain everything to them – so they feel when they go to sleep, someone is still going to be there for them as an advocate, to take care of them from the beginning to the end, keep them safe, and make sure all things are done to them with dignity and respect. “

‘I Choose Dedication:’ Communicating Across Barriers

Organizational values identified by TMC employees (Dedication, Compassion, Integrity, Community) are among the reasons people ‘Choose Well’ when they choose Tucson Medical Center.

TMC has launched an internal campaign to celebrate examples of those who demonstrate these values every day.  Here’s another example of those who “choose Dedication”

 

Cecelia Gutierrez

TMC’s values are communicated in many languages every day, thanks to the translating skills at International Services.

“We’re here to help people,” says Cecelia Gutierrez, a medical interpreter with International Services for a little over four years.  Hospital visits “are very difficult times for families, and it’s very easy to choose to be in their path.”

Her work extends beyond translating, as she connects with the patient as an individual with needs. “You feel what they feel. Sometimes you understand if they’re nervous or afraid. You live the moment with them. You do what you can.  Sometimes it’s just holding a hand. Sometimes it’s saying ‘un momentito.’

“If you really, really look into the patient’s eyes, you can see when they are just afraid, or not knowing what’s happening.  That’s when we need to be there for them.  Hospitals are scary for most people.  Just make sure they are OK.  This is our home, and they are welcome in our home. It’s who we are: TMC.”

‘I Choose Dedication:’ Her Attitude is Infectious

Organizational values identified by TMC employees (Dedication, Compassion, Integrity, Community) are among the reasons people ‘Choose Well’ when they choose Tucson Medical Center.

TMC has launched an internal campaign to celebrate examples of those who demonstrate these values every day.  Here’s another example of those who “choose Dedication”

Nina Mazzola

Dedication can be transmitted from person to person, under the proper conditions.

Nina Mazzola, manager of Infection Control, is helping to spread her department’s sense of dedication by engaging employees, physicians, volunteers and the patients themselves to stop the spread of infections.

“We have public reporting of data now, so consumers can make informed choices, they can choose TMC based on infection rates and many other different indicators.  We want to make sure that when patients come into the hospital, they are educated towards what they can expect from us.”

Patients and their families are enlisted to take measures to protect themselves and others, and to make sure their caregivers are following safe practices.

“I’m privileged to be associated with TMC Infection Control because of their dedication towards protecting patients and staff against hospital associated infections,” Mazzola said. “Dedication to TMC values is extremely important to ensure that anyone who walks through our doors has a safe outcome.”


Tucson Medical Center | 5301 E. Grant Road | Tucson, Arizona 85712 | (520) 327-5461